Q&A

About hot springs

Is one-day bathing available?

We do not offer one-day bathing services.

Is it a hot spring?

The public bath is a hot spring.

Is there an open-air bath?

There is no open-air bath.

About the room

Is the bath in your room a hot spring?

It is not a hot spring. It is natural groundwater boiled water.

Can children stay at the hotel?

Children of elementary school age and older may stay only in the detached guest rooms.
Preschool children are not allowed to stay.

About Cuisine

Can I have room service?

Both dinner and breakfast will be served in the dining room.

Can you prepare cakes and bouquets for anniversaries and birthdays?

Cakes and bouquets can be arranged.

Cake:3,300 yen/fresh cream (12 cm)
Bouquet:3,000 yen

Please make a reservation at least one week prior to your stay using the Contact Us Form.
Alternatively, you can make an optional reservation together with a reservation on our website.

Other

What time is check-in?

Check-in time is between 15:00 and 17:00.

Can I arrive before check-in time?

If you arrive early, you can wait in the lobby until check-in time.
You can wait in the lobby until check-in time.
We can also store your luggage for you if you are going out.

What time is check-out?

Check-out time is 11:00 am.

I am going by car. What is the snow like in winter?

In winter, studless tires are required due to the possibility of snow accumulation and icy conditions.
We recommend that you use the transportation service from Takayama Station or Takayama Station.